1. Eligibility

a) Promise Matrimony Membership and right of admission are reserved solely for all communities who are :
  •    Indian Nationals & Citizens.
  •    Persons of Indian Origin (PIO).
  •    Non-Resident Indians (NRI).
  •    Persons of Indian Descent or Indian Heritage.
  •    Persons who intend to marry persons of Indian Origin.
b)Further in your capacity as Promise Matrimony member, you confirm that you are:
  •    18 years or above (if you are a woman) or 21 years or above (if you are a man).
  •    Legally competent to marry as per the law applicable to you (however you may register on our website by stating "Awaiting Divorce"), and
  •    Not prohibited or prevented by any applicable law for the time being in force from entering into a valid marriage.

2. Registration

  •    We expect that you would complete the online registration process with fairness and honesty while furnishing your personal information to Promise Matrimony Web/App.
  •    You would appreciate that efficient and effective match-making through our automated system depends upon yourself furnishing true, accurate, current, complete information, photos, etc.
  •    We expect you to read the relevant column before keying in the details or selecting the option available or uploading the photo.
  •    You are requested not to key in details of the profile in fields other than the applicable field (including mentioning id's of other platforms/websites/ applications) or repeating your details in other fields after filling them once in the relevant field or other photographs.
  •    You further undertake that you alone shall be responsible or liable for any information provided to Promise Matrimony Web/App.
  •    You agree to provide additional details, if Promise Matrimony Web/App requires, to serve you better.
  •    Promise Matrimony Web/App shall reproduce the registered member details on this platform basis to other registered members and Promise Matrimony members shall be solely liable for the information given by them.
  •    Promise Matrimony Web/App may also reproduce your profile information in another consortium of websites owned by Promise Matrimony Web/App to provide better prospects to you.
  •    If at any point of time Promise Matrimony Web/App comes to know or is so informed by a third party or has reasons to believe that any information provided by you for registration (including photos) or otherwise is found to be untrue, inaccurate or incomplete, then Promise Matrimony Web/App shall have full right to suspend or terminate (without any notice) your Promise Matrimony membership and forfeit any amount paid by you towards Promise Matrimony Web/App user charges and refuse to provide Promise Matrimony Web/App services to you thereafter.
  •    Promise Matrimony Web/App Membership is restricted strictly to the registered Website individual member only.

3. Role and Responsibility of Promise Matrimony

  •    Promise Matrimony Web/App is an endeavor to help you find your dream life partner (prospect) through the process of automated searching, shortlisting, and contacting prospects amongst our registered members.
  •    Promise Matrimony Web/App reproduces your details once you register on our website on this platform basis and also share your profile with other registered Promise Matrimony Web/App members within Promise Matrimony Web/App consortium of website(s).
  •    Promise Matrimony Web/App's obligation is only to provide an interface to its registered members to search their prospects themselves without any assistance from third party/persons from amongst the other registered members of the Website. You agree that the system-generated search results of Promise Matrimony Web/App are only of the profiles of members registered on our Website.
  •    Promise Matrimony Web/App automated system offers match-making between its registered members based on the partner preference set by each such Promise Matrimony member.
  •    The search conducted by any Promise Matrimony Web/App member and the results thereof are automatically generated and based on the partner preference set by you. In the event Promise, Matrimony Web/App member changes their partner preference on the Website, then the automated system generated prospect results of the Website may also undergo corresponding change.
  •    Promise Matrimony Web/App Website cannot guarantee or assume responsibility for any specific results from the use of the data available from the Promise Matrimony Web/App service or from the consortium of websites/portals of Promise Matrimony Web/App.

4. Mode of user charges Payment

  •    Payment made by Net Banking / Debit / Credit Card/ or any gateway payment options offered by us would be by the prevailing RBI guidelines. Activation of paid Promise Matrimony service shall be subject to realization of the said payment.
  •    Promise Matrimony Web/App uses third-party payment gateways for the collection of credit/debit cards or other payment instruments. In case of payment gateway failure, the same would be communicated to the Promise Matrimony member by the payment gateway provider.
  •    Promise Matrimony Web/App shall not be responsible for Extra currency/conversion charges/deductions/error issues from payment gateway. In the case of failed online transactions, which result in no services, Promise Matrimony Web/App offers no guarantee whatsoever for the accuracy or timeliness of the refunds reaching the Customers card/bank accounts through the payment gateway.

5. Disclaimer

  •    YOU UNDERSTAND AND AGREE THAT THE Promise Matrimony SERVICES ARE PROVIDED TO YOU "AS AVAILABLE" BASIS. WITHOUT LIMITING THE FOREGOING, TO THE FULL EXTENT PERMITTED BY LAW, Promise Matrimony Web/App DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Promise Matrimony Web/App does not warrant that the Website, its servers, or e-mail sent from Promise Matrimony Web/App are free of viruses or other harmful components. Promise Matrimony Web/App will not be liable for any damages of any kind arising from the use of this Website, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
  •    Promise Matrimony Web/App does not give any implied or explicit guarantee or warranty of marriage or alliance by you choosing to register on our Website/App and using Promise Matrimony services.
Not with standing anything contrary contained anywhere, under no circumstances, Promise Matrimony Web/App shall be held responsible or liable whatsoever or howsoever, arising out of, relating to or connected with:
  •    Any act or omission not done by Promise Matrimony Web/App payment gateway etc.
  •    Any untrue or incorrect information submitted by you or on your behalf.
  •    Any decision taken by you or on your behalf or any consequences thereof, based on any information provided by any other user (including suspension/deletion of the profile from Promise Matrimony Web/App.
  •    Any unauthorized or illegal act done by any third party relating to or connected with any information submitted by you or on your behalf.
  •    Any cybercrime attempted or committed by anyone.
  •    Any incident of force-mature or 'ACT Of God'.
  •    Any issue already stated in these terms and conditions, including the liability clause of these terms and conditions.
  •    Any issues relating to any technical malfunction of any telecommunication network, software, hardware failures, network congestion, denial of service, failure due to spamming, or any combination of the above.